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Legal & Policies

Privacy Policy

Your data, handled with the same care we put into every blender. Here's what we collect and why.

Updated 2 September 2026

At BlendLife, your trust matters as much as your blend. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe when you use blendlife.in or buy from us.

1Who We Are

BlendLife (“we”, “us”, “our”), based in Hyderabad, India, operates blendlife.in and is responsible for your personal information under applicable Indian data-protection law.

2Information We Collect

  • Details you give us: name, email, phone number, shipping & billing address, and order history.
  • Payment information: processed securely by our payment partners (UPI/cards/net-banking). We do not store your full card or bank details on our servers.
  • Usage & device data: IP address, browser type, pages viewed and interactions, via cookies and analytics.
  • Communications: messages you send us over email, WhatsApp or chat.

3How We Use Your Information

  • To process, fulfil, ship and support your orders.
  • To provide customer service, warranty and returns assistance.
  • To send order updates and, with your consent, offers, launches and recipes (opt out anytime).
  • To improve our products, website and delivery experience.
  • To prevent fraud and comply with legal obligations.

4Cookies & Tracking

We use cookies and similar technologies to remember your preferences, keep your cart, understand site usage and measure marketing. You can control cookies through your browser settings; disabling some may affect site functionality.

5Who We Share It With

We never sell your personal data. Ever.

We share information only with trusted partners who help us run BlendLife, and only to the extent needed:

  • Logistics partners to deliver your order.
  • Payment gateways to process payments securely.
  • Analytics & communication tools to run and improve our service.
  • Authorities, where required by law.

6Data Security

We use SSL encryption, PCI-DSS-compliant payment gateways and access controls to protect your information. While no method is 100% secure, we work hard to safeguard your data.

7Your Rights

You may request to access, correct, or delete your personal information, or withdraw consent to marketing, at any time. Just write to support@blendlife.in and we'll action reasonable requests promptly.

8Data Retention

We keep your information only as long as needed to fulfil orders, provide warranty/support and meet legal, tax and accounting requirements — after which it is securely deleted or anonymised.

9Children's Privacy

BlendLife is intended for users aged 18 and above. We do not knowingly collect personal information from children.

10Updates to This Policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the latest version.

Get in Touch

Questions about this policy or your order? Our India-based team is here to help — friendly humans, no bots.

BlendLife · Hyderabad, India · Support hours: Mon–Sat, 10 AM – 7 PM IST