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Help Center

How can we help?

Real answers to what BlendLife customers actually ask โ€” orders, product care, warranty, payments and more.

Everything you need to know โ€” across our full range of blenders, tumblers, frothers, choppers and more. Still stuck? Talk to us.

๐Ÿ›’ Orders & Delivery

How fast will my order ship?

Orders are confirmed within minutes and dispatched within 1โ€“2 business days. Metro cities usually receive in 2โ€“4 days; other regions in 4โ€“6 days.

Is delivery free?

Yes โ€” free express shipping on all prepaid orders across India, no minimum cart value. COD is available on most pincodes with a small handling fee.

How do I track my order?

You'll get a tracking link on SMS, email and WhatsApp the moment your order ships.

๐Ÿ’ณ Payments

What payment methods do you accept?

UPI, all major cards, net-banking, No-Cost EMI, and Cash on Delivery where available.

Is No-Cost EMI available?

Yes, on eligible cards and cart values โ€” you'll see the option at checkout.

Do you provide a GST invoice?

Absolutely. Add your GSTIN at checkout and we'll issue a GST invoice.

โ†ฉ๏ธ Returns & Refunds

What's your return policy?

7-day easy returns on any unused, unopened product in its original sealed packaging. Refunds are issued to your original payment method within 3โ€“5 working days.

Can I return a used product?

For hygiene and food-safety reasons we can't accept used or opened items โ€” unless the product is defective or damaged on arrival.

Received a damaged item?

Record an unboxing video and message us within 48 hours โ€” we'll arrange a free replacement or full refund.

๐Ÿ›ก๏ธ Warranty

How long is the warranty?

Every BlendLife carries a 1-year doorstep warranty on the motor, battery and charging circuit.

How do I register or claim it?

Register on our Warranty page, or just WhatsApp us your order ID to start a claim โ€” we arrange doorstep pickup-repair-return.

๐Ÿฅค Portable Blenders

Can it crush ice and frozen fruit?

Yes โ€” six stainless-steel blades and a proper motor handle ice, frozen fruit and nuts.

How many blends per charge?

15+ full blends on a single USB-C charge; a full charge takes about 2 hours.

Is it leak-proof and travel-safe?

Yes โ€” the lid is leak-proof and the whole thing is built to live in your bag.

How do I clean it?

Add water and a drop of soap, run one blend, rinse โ€” about 30 seconds.

๐ŸงŠ Tumblers & Drinkware

How long does it keep drinks hot or cold?

Our insulated tumblers keep drinks hot or cold for several hours thanks to double-wall vacuum insulation.

Are they leak-proof?

Yes โ€” leak-proof lids designed for bags and commutes.

Are they dishwasher safe?

Hand-wash is recommended to protect the finish and seals; the jar and lid are easy to rinse clean.

โ˜• Milk Frothers & Coffee

What can the frother make?

Cafe-style foam for cappuccinos and lattes, plus hot chocolate, matcha and protein mixes โ€” in about 15 seconds.

Is it easy to clean?

Yes โ€” rinse the whisk under water or run it in a cup of water for a few seconds.

๐Ÿ”ช Choppers & Kitchen

What can the electric chopper handle?

Onions, garlic, ginger, chillies, nuts and herbs โ€” chutneys and masalas in seconds.

Is it safe to use?

Yes โ€” safety-locked lids and food-grade blades. Always keep hands clear of the blades.

๐Ÿผ Kids Bottles

Are the kids bottles safe and BPA-free?

Yes โ€” 100% BPA-free, food-safe materials, and truly leak-proof for school bags.

Are the designs washable?

The prints are durable; hand-wash to keep them looking their best.

๐Ÿงฝ Care & Cleaning

General care tips?

Rinse after each use, avoid submerging the motor base, and let parts air-dry. Use the self-clean blend for blenders.

Can I put parts in the dishwasher?

Jars and lids on most products are dishwasher-safe on the top rack; never put the motor base or charging unit in water.

๐Ÿ”‹ Battery & Charging

How long does one charge last?

On a full charge you get roughly 15โ€“20 blends on BLAZE (4000mAh) and proportionally on smaller models. A quick USB-C top-up gets you going again in minutes.

What cable does it use?

All BlendLife blenders charge over universal USB-C โ€” the same cable as most modern phones. A cable is included in the box.

Can I blend while it is charging?

For safety we recommend blending on battery and charging separately โ€” a single charge already covers days of daily use.

๐Ÿข Corporate & Bulk

Do you offer bulk or corporate gifting?

Yes โ€” branded corporate gifting and bulk orders with special pricing. Head to the Corporate Gifting or Bulk & Wholesale pages to reach the team.

Still have a question?

Our real (human) support team replies fast โ€” no bots, no loops.

Talk to us โ†’